AI Terms & Safety

Prime Time AI responses are generated automatically using artificial intelligence. The advisers are not human beings and do not possess human professional judgement. Artificial intelligence can make mistakes and may occasionally produce inaccurate, incomplete, outdated or unsuitable information. Important information should be independently verified where appropriate.

Using Prime Time AI does not create a doctor and patient, therapist and client, solicitor and client, financial adviser and client, or other regulated professional relationship.

Information relating to health, menopause, symptoms, medicines, treatment, fertility, nutrition, exercise or mental wellbeing is provided for general information and support. Prime Time AI does not diagnose medical conditions or prescribe treatment. Please consult an appropriately qualified healthcare professional regarding diagnosis and treatment.

Prime Time AI is not an emergency, crisis or safeguarding service. If somebody is in immediate danger or needs urgent medical, mental health, police or other professional help, call 999 or NHS 111.

Information about money, pensions, mortgages, savings, investments, insurance or tax is general information only. Prime Time AI does not provide regulated financial advice.

Information about divorce, employment, contracts or legal rights is general information only and does not replace advice from a qualified legal professional.

Prime Time AI can help you explore information, ideas and possible options. You remain responsible for the decisions and actions you take.

Please share only what is reasonably necessary for your conversation. Never share passwords, payment card numbers, bank logins, security codes or identification numbers.

Where you choose to use the microphone, audio may be processed so the adviser can understand and respond. Our Privacy Notice explains what is stored and for how long.

AI and internet based services can experience delays or interruptions. We may update AI models, voices, providers and features to improve the service.

Members must not attempt to access our systems or another member's account without permission, circumvent safety controls, introduce malicious software, impersonate another person, or use the service unlawfully. We may suspend an account where reasonably necessary to protect people or the service.

Prime Time AI is intended for adults aged 18 or over.

These terms are governed by the laws of England and Wales, subject to mandatory consumer rights that apply to you.

Prime Time Reset is operated by Prime Time Reset Ltd, 1 Allied Business Centre, Coldharbour Lane, AL5 4UT. Contact hello@primetimereset.com.